Good evening, @lynnimplementrep.
I appreciate you coming here with your concern about not being able to add a PO Box to your employee's information.
After researching further on this problem, I've discovered that our Support Team can add the PO Box address for you when contacting them. Here's how:
- Go to the Help icon in the top right-hand corner.
- Hit the Contact Us button.
- Enter your issue or question and tap Let's talk.
- Scroll down and select to Get a callback.
It's that easy!
Please, reach back out after getting in touch with them to keep us updated. It's my priority that you get your employee's PO Box added in QuickBooks Online. Bye for now!
