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Buy nowWe just got a notice that we were in default on a 941 deposit payment from last quarter (Jan-Mar 2022).
This happened in conjunction with errors within QB that caused over 2 hours of phone support to fix where taxes were not taken out of paychecks and the internet passwords needed to be updated.
When I double check my 941 quarterly filing, it shows 3 deposits made during the quarter, but it appears that one of the deposits was rejected.
How are we supposed to know that a deposit was rejected when we file a quarterly return and the return shows that the deposits have been made?
At this point I consider it a flaw in Quickbooks that rejected or failed deposits are not suitability addressed within the user interface. To require that a user be able to descern:
"Agency accepted" from
"Agency rejected"
within a long list of items that takes 30+ seconds to populate and offers NO OTHER INDICATION that there are errors is not acceptable. Where is the red color or fill to let us know to look at this item again because there are problems.
Why would QB allow a rejected deposit to be reported in a quarterly filing?
Where are the double checks that computers are supposed to be helping us at.
If I have to do extra work to make sure that things are done correctly, QB loses all it's value.
What gives and what is being done to fix this and prevent the system from causing more harm?
At the moment I would embarressed to be the enginner and designers who allow this kind of design to happen.