Good morning, @dso0216.
Thanks for taking the time to follow up with us and sharing additional details.
Since manual checks aren't an option for your client at this time, I recommend contacting our Payroll Support Team. This way, one of our agents can assist in your approval and authorization. You can use the link I've included below to contact support via phone or chat.
Please let me know if you have any questions or concerns. Take care!
