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CYBER MONDAY SALE 70% OFF QuickBooks for 3 months* Ends 12/5
Buy nowThanks for the additional details, channum.
I'd like to give some information why you're unable to find the transaction.
There are a few possible reasons why the program is unable to find any possible matches to your downloaded transaction. Here are the following:
Let's check your bank register to see if the payment is manually cleared. Then change the status if necessary.
Here's how:
In addition, you can check the tax payment details by going to Taxes > Payroll tax > Tax payment history.
Furthermore, if the tax payment is manually cleared in your bank register, you have the option to exclude the downloaded transaction from the Banking page and leave. Then, reconcile the account when you're ready.
I'm also adding this article to help with categorizing and matching your other bank transactions: Categorize and match online bank transactions in QuickBooks Online.
Stay in touch with us if you have any additional questions regarding the steps I've shared above or other concerns in your account. I'll be right here to help you out some more.