Thank you for your reply but this has been done many times with no positive results.

I did this again exactly how you laid it out and when trying to do payroll updates I got the following error:

Internet connection error.

Server unavailable. [IC 67186407]

I appreciate your effort but I've been down the rabbit hole on this one and there has never been a permanent solution to this issue. If you have access to my past history of service calls you might see what has been tried by multiple of your team members.

It just seems like no matter what I do it just won't communicate with intuit consistently and I've been through all of the articles on modifying my internet connection setup and even tried turning off my firewall on one occasion.

In one instance we even sent a command to reset my network switch and that worked once. Now my QB computer is hardwired directly to the router completely bypassing the network switch.

I hope you can appreciate how frustrating this is. I run a small business and don't have an IT department I can hand this off to so I really need you to help me get this fixed!