I want to ensure this will be taken care of, @dso0216.
Let me direct you to the best available support to further investigate the root cause of the error. To start, I'd suggest reaching out to our Customer Care team. They have the necessary tools to look into your account and check the set up. Here's how:
- In your QuickBooks Desktop (QBDT) program, go to the Help menu.
- Then, select QuickBooks Desktop Help.
- Next, click Contact Us.
- From there, enter a brief description of your issue, then select Let's talk, and then choose a way to connect.
To ensure you'll be assisted immediately, visit our support hours page.
Also, running payroll reports in QBDT is easy. This will help you get a summary of your employee details, company information, and business finances.
Stay in touch if you have any other payroll-related concerns. I'll be always around to help. Take care.
