Thanks for getting back with the Community, Mal2020.
 

In the event our Customer Care team can't solve your issue with importing hours from eSub, they'll be able to create an investigation ticket for our Product Investigations team to research further. They'll also add your account to it as an affected subscriber and send email notifications.
 

I'd also recommend reaching back out to the app's manufacturer if necessary. It's possible their application might not be functional with QuickBooks Desktop 2022 yet.
 

You'll also be able to find many detailed resources about using QuickBooks in our help article archives.

The Community's always here to help as well. Please don't hesitate to send a reply or create a new thread if there's ever any questions. Have a wonderful day!