We use a 3rd party app - eSub - to import weekly hours to do our payroll in QB. It was working fine in Enterprise v 2021. After we upgraded to 2022, the Timer Activtity in the Utilities - Import was gone in QB. - so we used iif. Since then, we have 3 employees's data that are not being exported, we contacted eSub support and they say that nothing has changed on their side and it has to be QB side after the upgrade to 2022. 

I can send you a copy of error message - your help is very much appreciated. Thank you.