Hello, hanfung1.
I'd like to point you to the right direction regarding the whereabouts of the W-2 forms for your employees.
We'll check your account and find out the whereabouts of the W-2 forms and their tracking details. You'll want to contact our support agents to do this.
Our agents will be able to check the status of the W-2s and ensure your employees will receive them. Here's how to reach them:
- Click the Help menu.
- On the pop-up window, click the Search tab.
- Click the Contact Us button.
- In the box, enter "Employees did not receive their W-2."
- Hit Continue.
- Select either Chat with us or Have us call you.
If you're using the Workforce service and the latest W-2 forms and paychecks are already available digitally, you can share this article with your employees: View your paychecks and W-2s in QuickBooks Workforce.
Do you have other tasks like checking your liabilities, other forms and your managing your employees? Check out the articles in our articles list page for QuickBooks Online Payroll (all versions).
I'll gladly offer help again if you have other questions regarding your payroll account. Would like assistance on the general areas in QuickBooks? Please let me know and I'll get back to you as soon as possible.
