Hello Mattmom87,
Thank you for reaching out to the QuickBooks Community. I appreciate you doing all those troubleshooting steps. Since the issue is still persistent, I encourage you to reach out to our Support Team. This way, they can take a closer look at the matter and escalate the case if needed. Here's how to connect with us:
- Within your QuickBooks Desktop, click Help at the top menu bar.
- Enter a brief description of your concern, then click Contact Us.
- To the correct support expert, we need to know what type of question you have. Give a brief description of your issue and click Continue.
- Choose the callback feature option.
Should you have additional QuickBooks concerns, please let me know. Have a good one!
