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Hi there, MelinTexas.
Let's perform some troubleshooting steps that can help us fix this. To start, let's check the printing alignment and adjust it if necessary.
I'll show you how to do it:
- Go to the File menu at the top.
- Choose Printer Setup.
- Tap the Form Name drop-down arrow and scroll up.
- Tick Align button and make the adjustment.
- Press OK twice to save the changes.
For more details, you can use this reference: Align forms for continuous-feed (dot matrix) printers.
Please let me know if you have other concerns. I'm just around to help. Take care always.