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Replying to:
Tori B
QuickBooks Team

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Good morning, @sinhaclinic

 

Thanks for taking the time to follow along with the thread and sharing your concerns here in the QuickBooks Community. 

 

To clarify, what error message are you receiving exactly? Would you mind sharing a screenshot of it? Knowing more details about the exact error you're receiving will better help me investigate the cause further and help provide a solution to get it resolved. 

 

While I await your response, let's try some basic troubleshooting steps to get started. 

 

  1. Check the main components of your PC, such as your Internet connection, operating system, antivirus software, and third-party applications installed in your PC, to identify and resolve the issue.
  2. Remove all security software that you just recently installed.
  3. Disable the Windows firewall and antivirus software.
  4. Ensure that no other application is running in the background while performing the steps.
  5. Perform system updates. If there is any update available, you can install it.
  6. Open Windows Explorer and go to the file related to the error code.
  7. Double click on the file, and you will be asked to select the program to relate the document to.
  8. Select Excel, then click on OK to connect the format with Excel.

 

I'll be sure to keep an eye out for your reply and look forward to chatting with you soon. Take care! 

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