@GebelAlainaM you must have missed me explaining that following those steps was not working for our client's QBOP.

Someone previous in this thread might have tried to explain toggling classes on and off again, but it didn't make sense to me until I called tech support today and got a better answer.

So for us, in QBOP Core under QBO Plus:

The Accounting section under Payroll settings did *not* have any section at all for class tracking to turn on or off.

Tech support instructed me to go to Account and Settings, Advanced (this was for QBO Plus, not payroll settings, just to be clear), and turn *off* class tracking, refresh/go out, etc.. Then, I went back in and turned class tracking back *on.*

Now we had and turned on class tracking options under payroll settings. Whew!