Hi folks,

This has been an incredibly frustrating conversation where Intuit helpers are not answering about their payroll only, stand alone products.

QuickBooks Online Payroll (QBOP), has the following products:

- Core

- Premium

- Elite.

I have clients with QBOP Core and QBOP Premium and since my clients have similar questions, I dug into the options in Core as a stand alone QBOP. Those asking about it are correct that it does NOT have class tracking on its own. 

The QuickBooks Online (QBO - no "P") is the full bookkeeping software, not the payroll product and comes in versions:

- Simple Start

- Essentials

- Plus

- Advanced.

It is correct that only QBO Plus and Advanced have class tracking - in the bookkeeping, not the payroll part of the program!

We just added *QBOP Core* to a *QBO Plus* client, and under Payroll Settings, Accounting Preferences, we do *not* have the class tracking available as an option there. 

Can tech support turn that on for us since it is QBO Plus, or does my client need to level up to QBOP Premium?

Jocelyn