Our sick and vacation time rolls over to the next year. You never lose it if you don't use it. If I check the "reset" boxes, it sets their available time to 0 at the beginning of the year.  All of our employees have been here for years, so there's no issue of accruals starting after January 1.  The rep I spoke with on the phone yesterday tried all of this to no avail.   As I said, the Vacation year to date doesn't show up at all, it's blank.  It all accrues correctly, which is good, but the year to date numbers are completely wrong.