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jbbarlow3
Level 1

Employees Receiving Winmail.dat File instead of Paystub PDF

We recently purchased a new desktop computer and it is running QuickBooks Desktop Pro 2020. We previously ran this program on an older machine. When we would send paystubs on the older machine, our employees received their paystubs without any issues. However, once we moved our company file to the new machine and tried to send paystubs we discovered the issue. All employees received the "winmail.dat" file instead of the pdf. I researched the issue and our Outlook is configured correctly. HTML is set as the default way to compose emails. Any suggestions?

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