Catherine_B,

As I had previously stated, I do have QBO Plus, so this feature should be available as part of my subscription.

I do have Track Classes turned On in Account and Settings under Advanced.

The Class Tracking input area you have highlighted with a red box DO NOT SHOW on my Payroll Settings - Account Preferences screen.

It seems that it should be showing, but it clearly is not and that is the problem.  The question is, what do I have to do to get that featured turned on for my account??  I have physcially spoken with an account rep today on the phone who was not able to fix the problem and has escalated this to a tier 3 person although it seems it should be a simple fix...

Thanks