Thanks for following on this thread, meickelbeck.
I appreciate for letting us know the steps you’ve performed to assign a class to an employee and the result. The information shared gives us a clearer view of the issue.
The Class Tracking feature is only available in the Plus and Advanced versions. If you’re currently using the QuickBooks Online (QBO) Simple Start or Essentials, I recommend upgrading to any of the ones I previously mentioned.
Click here for an overview of the features available in QBO Plus and Advanced. If you decide to change your subscription, here’s an article that will walk you through the process: Upgrade or downgrade your QuickBooks Online subscription.
In QBO, you can only assign employees to specific accounts and not to an account. This is to keep your records in order.
I’m adding some links below for additional resources. These articles provide detailed information on how the Class Tracking feature works. You’ll also learn about setting up classes and assigning one to an employee.
Stay in touch if you have additional questions about classes and payroll. I’m more than happy to answer them for you. Wishing your business continued success.
