Hi there, deeba.
Let me help and make sure you locate the file you exported.
Upon exporting your IIF file from QuickBooks Online Payroll, the system will ask you to save your file.
Most of the time the default location for the downloaded files set by your browser is on your Downloads folder. Once you have the file, you may start importing it to QuickBooks for Mac.
Like this:
- From QuickBooks Mac, click File.
- Choose Import, then From IIF Files.
- Locate the IIF file and import it into QuickBooks Mac.
- Once done, the payroll information should now appear in QuickBooks Mac.
Exporting your payroll data is a one-time process. If you're still unable to locate exported payroll transactions, I recommend contacting our support team. They can also do secured screen sharing to help locate the file.
Let me know how it goes by clicking the Reply button below. I'll keep an eye for your response. Have a nice day!
