Hi Nickie2!

I understand that you need to bring your payroll data into QuickBooks Desktop. Allow me to help you.

Ideally, once QuickBooks Online Payroll was able to export a file, you can now import it to your QuickBooks Desktop file. We have an article to show you the detailed steps on how to do it: Export into QuickBooks Online or Desktop from Core, Premium, or Elite Standalone Payroll.

It's great to know that your QuickBooks Desktop is updated and you run the verify and rebuild data tool. Since this issue persists, you'll want to reach out to our Support Team so they can further investigate it.

You'll want to check this link: Customize reports in QuickBooks Desktop for Mac. This can help you in getting the right data when running a report.

Leave a comment again here if you have other concerns. Take care!