Hi there, sharon7711 and mathersa.

Thanks for joining this thread. 

I've requested to have the "Unlock Exported Time" featured added to each of your accounts. This typically takes about 24 hours to appear on your side. In the meantime, you can check out even more info about this process by following this link: Unlock QuickBooks Time timesheets exported to QuickBooks.

Feel free to reach back out if you have any other questions. Take care!