Thanks for joining us here, franklinelite.
Can you tell us what happens when you activated the Direct Deposit in QuickBooks Desktop? We just want to make sure that we're giving you the right steps and information that can resolve the issue.
I can also see that you've previously reached out to our Payroll Support Team about this matter. However, I would still recommend reaching out to them again. You can also provide the case or reference number to the next agent so they can review the notes in the previous call. This way, it would be easier for them to check what happened to the previous conversation you had with our representative and look for other possible options.
Here's how to reach out to them:
- Go to the Help menu, then select QuickBooks Desktop Help.
- Click Contact Us.
- Type in a brief description of your concern, then select Continue.
- Select a way to connect with us and follow the succeeding prompts.
You can also get in touch with our Chat Support Teams outside of QuickBooks using these links:
Feel free to check out these articles as well for future reference when using Direct Deposit in QuickBooks Desktop:
Don't hesitate to reply to let me know if you have follow-up questions. I'd be glad to get back here and offer my help to you again.
