I have been on support calls for at least 20 hours.  My case number is [removed].  Payroll is not the only issue.  However, to answer your question, I get this error message when trying to send my payroll and when simply trying to "send payroll data" to see if there is a connection.  I have also received error message 2108.  I have been promised call-backs at least 6 times and no one has called when promised or at all.