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I appreciate you for trying to contact to resolve this matter.
If you've tried the steps shared by my other colleagues, I'd recommend reaching out to our Payroll team. An agent can take a look at your file and investigate this further.
I'll also add this reference to help your employees view their stubs: View your paychecks and W-2s in QuickBooks Workforce.
I'm just around if there's anything that I can help. Keep safe!