Hello, savannahlarkins.
Thank you for reaching out to the Community. I suggest reaching out to our QBO Care Team for further assistance. One of our specialists can review your company and help you with this.
Though in QuickBooks, you have two options to contact our support team either Chat or Get a callback. From there, you can contact us through messaging or set a call back so that our QuickBooks Support Team can discuss the concerns with you.
To contact our support, here's how:
- Sign in to your QuickBooks Online company. Then click Help (?).
- Click Talk to a human.
- Choose Talk to a human.
- Enter your concern.
- You can either select Get a callback or Message an agent to get a representative on the line.
To ensure that you'll be assisted immediately, I recommend checking our support hours before performing the steps.
If there’s anything else you need help with your account, you can always get back to me. I’ll be around ready to help and back you up. Have a great day ahead and keep safe!
