Sometimes local internet cache files stored in the system can cause unexpected behavior in the product, @pam41.

This can be the reason why your tax payments show as printed checks in your report. 

I'll share with you some basic troubleshooting steps so we can fix your records.

Let's start by accessing your account using a private window. This mode doesn't save your browsing history and will help us in isolating the issue. Simply press the following shortcut keys to open it:

• Ctrl + Shift + N (Google Chrome).
• Ctrl + Shift + P (Firefox).
• Control + Option + P (Safari).

Once done, check again the transaction. 

If the tax payments status shows as paid electronically, go back to your regular browser and clear its cache. Or else, use a different supported browser. This might be a temporary issue with QuickBooks and the current browser that you use.

If the issue persists, I'd recommend giving our phone support a call. This way, they can check your account and help you in fixing the error.

Should you have any follow-up questions or concerns, don't hesitate to post again here in the Community or leave a comment on this thread. Take care and have a good one.