Let me step in and provide additional troubleshooting steps to fix the alignment, JJP5.
Sometimes changing to a different browser can resolve .pdf viewing issues. Our system supports the following browsers, all of which can be downloaded for free from their company's websites. Or from public software repositories:
Also, deleting cookies and temporary Internet files from your browser can correct the issue. Follow the steps to clear cache for your browser:
After clearing the cache, make sure to restart your browser. Also, use a supported, up-to-date browser to have the best and most secure experience with QuickBooks.
If the same issue persists, I recommend contacting our QuickBooks Online Live Team. They can create a case to investigate the issue. Here's how to get in touch with them:
- Sign in to your QuickBooks Online company.
- Select Help (?).
- Click Contact us and choose a way to connect with us:
- Chat with us
- Have us call you
- Call us.
I'm adding this link for other troubleshooting steps: Configure your print settings for printing checks.
Let me know how the contact goes by commenting below. I'll be around whenever you have follow-up questions about this.
