I followed those instructions, no problems were found, tried to record the payment again as per the previous instructions, same problem.  It disappears from my pay liabilities window but where is the check??  I searched my check registers and used "find" and cannot locate the check.  Everything worked fine until a recent payroll update.  Why is "epay" the only option when I went in to fix the error with the VEC and why can't I choose "check" for the payment method?  I know the VEC requires electronic filing and payments but they DO NOT require that to be done through QB.  This is a time sensitive issue as my current QB (2018) will have services discontinued on 5/31.  I have purchased the newest version but I do not want to upgrade with existing errors. I spent over 2 hours on the phone with QB support last week and had to disconnect due to an appointment.  The representative said they would call be back in 1 hour.  That was last Thursday and I have not gotten a call back.