Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
Tori B
QuickBooks Team

Reply to message

Hey there, @Terrifbm

 

Thanks for following the thread and sharing your concerns. 

 

Since you're experiencing some issues with the amount of money being withheld, I recommend running Payroll Updates to ensure the payroll is up to date and receive the latest tax table. I've included some steps to update payroll below. 

 

  1. Go to the Help menu.
  2. Select Update QuickBooks Desktop.
  3. Go to the Update Now tab and select Get Updates.

 

Once you have downloaded the updates, restart QuickBooks. Once QuickBooks has been restarted, go through the Pay Employees process. Please note, you may have to click on Update Payroll once more and let it update.

 

If you're continuing to have issues with the withholding after you've updated payroll, you may need to contact our Payroll Support Team. This way a payroll agent can review your account securely and take a look at the current setup to ensure everything is set up correctly. 

 

Here's how you can contact Payroll Support:

 

  1. Press F1 on your keyboard or go to the Help menu at the top.
  2. Select QuickBooks Desktop Help.
  3. Enter Support in the search field.
  4. Click the Contact us link at the bottom.

Ensure to review their support hours so, you'll know when agents are available.

 

As always, if you have any other concerns about QuickBooks, please feel free to visit the Community again. I'm always here to help. Take care and have a great day!

 

Need to get in touch?

Contact us