Thanks for joining the thread and letting us know about this, @brogoitti,

I can see how this issue has impacted your workflow. I'd like to join this conversation and share some information about this.

Our engineers are still working on issue with the accrued YTD PTO balance incorrectly showing on paystubs. We can't provide the exact turnaround time on when this will be resolved because they are working on internally. They instead send live updates about the status of the investigation through email.

If you weren't added to the notification list, please contact our Support Team to assist you. I know you might have already contacted them, but we need to make sure you are updated with the status of this ongoing concern. Then, provide the investigation number INV-30055 to them for tracking and escalation.

To get our support, follow the steps below:

1. Open QuickBooks and click the Help menu.
2. Select QuickBooks Desktop Help.
3. On the pop-up screen select Contact us.
   
4. Click the Search for Something else button then type your concern in the Ask us anything box.
5. Hit Search then scroll down to get your contact options.

Refer to this article to learn more about our contact options and support availability: Contact QuickBooks Desktop support

For now, we do not have an available workaround to get this working, but our Support Team can share additional troubleshooting from the Technical Department.

We ask for your patience while this is still being worked on. If you have other questions or concerns that needs immediate attention, please let me know in the comment below. I'll be more than happy to help. Have a nice day!