I too have encountered this 2107 issue with payroll.  I have a twist to debacle.  I spent over 12 hours with a call back due this morning from Intuit since the 12 hour endeavor yesterday didn't fix the issue.  I share a file with a client - as I got her file cleaned up I wanted to cross over to her subscription and and her Pro license.  I have had to uncheck DD since the beginning of time as all of those DD are as though they haven't been sent.  This is a huge issue and I'm not sure the fix.  I have tried everything including using their Pro license to send a zero payroll.