Welcome to the Community, timala.
You can cancel your existing QuickBooks Online (QBO) subscription and sign up for a new QuickBooks Self-Employed (QBSE) account. Currently, switching from QBO to QBSE isn't possible. This is because both platforms are different and designed for specific types of businesses.
Here's how to cancel:
- Open a web browser on the computer.
- Sign in to your account as an admin.
- Use the Gear (⚙️) icon, then choose Account and settings.
- Access your Billing & Subscription tab.
- In the QuickBooks section, pick Cancel subscription or Cancel online. If you're canceling a trail, click Cancel trial.
- Follow the onscreen steps.
In the event you purchased QuickBooks from a mobile app store, you'll need to cancel your subscription there.
For paid and trial subscriptions, Intuit will hang on to the data for one year. This allows you to pick up where you'd left off if you decide to reactivate your account.
Once you're prepared, you can start a new QBSE subscription.
I've additionally included a few detailed resources that may come in handy moving forward:
If there's any questions, I'm just a post away. Have a great day!
