Hi Jeno!

Ah okay, I can understand the problem now; though as a user experience designer, I think this seems like something that should get resolved somehow!

I did manage to get my 1099 enabled contractor added with the same email by changing the name I used from her display name to her full legal name (which is on her W-9). Not sure how that worked, since I still used the same email address in both places. She has managed to log in and fill out her W-9 and direct deposit details as well as your time tracking platform where she has successfully entered time.

Maybe this workaround will help others! :)

Thank you!

Heather