Hello @TKConsult,
Let's edit and re-enter the service key of your client's payroll subscription to initiate a new connection and use the tax table accordingly. Let me show you how.
- Go to Employees.
- Select My Payroll Service.
- Click Manage Service Key.
- Find and select your payroll service key.
- Select Remove.
- Click Add.
- Enter your client's active payroll service key.
- Select Finish.
- Click OK.
In addition, here's an article you can read to learn more about your payroll's service key: Enter your payroll service or disk delivery key.
Lastly, I'm also including a reference here for articles and their steps related to managing your payroll tasks: Help Articles for QuickBooks Desktop Payroll.
If you have any other questions, please let me know by leaving any comments below. I'll be here to lend a hand.
