Quickbooks support personnel are clearly incompetent.  There is clearly a programing issue with the federal withholding tax.  In numerous responses they say maybe the employee was set up incorrectly, or maybe the wage does not meet withholding requirements.  They seem to be missing the point that these employees should be having federal taxes withheld and Quickbooks payroll is NOT CALCULATING THE WITHHOLDING CORRECTLY.  They give a canned answer that they have to comply with the federal tax withholding tables!!  Yes, we understand that!!  WHAT WE ARE TRYING TO SAY IS THAT THERE IS AN ERROR IN THE PROGRAM AND IT IS NOT CALCULATING THE TAXES BASED ON THE FEDERAL WITHHOLDING TABLES.

PLEASE FIX THIS ISSUE IMMEDIATELY.  Either that of pay my darn tax bill that resulted because of under-withholding.