Nope. going on 5 weeks, and 3 or more escalations, that is IF I can NOT get disconnected by QB when I answer a return call(S) - over 20 times I was disconnected.  Problem still not resolved and received 1 email from the QB Care team over 2 weeks ago, and received a survey about the service on this DD Activation problem- sad to say for the 1st time I had to give a negative survey.   Still no help