Hey there, @christylist.
Thanks for following the thread.
Since you do not see the Class section under Payroll Settings/Accounting, and you're certain the feature is turned on, I recommend contacting our technical support team. Our technical support team can take a closer look and investigate what's causing it not to show. I've included some steps below to contact our tech support.
- Sign in to your QuickBooks Online company.
- Click on Help (?) at the top right.
- Select Contact Us to connect with a live support agent.
- Choose a way to connect with support (Callback, Chat, Etc.).
Please let me know if you have further questions or concerns. You can reach out to the Community at any time. We're always around to lend a hand. Take care and have a great day!
