As long as you're added to the list of affected users, you’ll be notified for updates, @wendyduncan.

I know how important to process payroll on time. We wanted to help you and the rest of the affected users. However, we’re unable to provide you a specific time frame for when it will be resolved. Rest assured, our engineers are working hard to get you back to work as soon as possible. I recommend checking your email from time to time or give our support team a call for follow-up. 

I’ve also attached an article that has information about Excel-based payroll reports. This provides instructions to generate and summarize business and employee data in Excel.

We appreciate your patience while working on this concern. If you have other payroll questions or issues, the Community is always right here to help. Take care!