CYBER MONDAY SALE 70% OFF QuickBooks for 3 months*   Ends 12/5

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

Reply to message

View discussion in a popup

Replying to:
JonpriL
Moderator

Reply to message

I wish I could make it better, @Ed 1.

 

Our engineering team is working diligently to deliver updates on time so you and other users, get back to business in no time. And we're unable to provide the exact turn around as to when it will be available.

 

Rest assured that we've already informed our engineering team as more customers have encountered the same issue and they're in all hands working to fix this as soon as possible.

 

Even if you've already reached out to our Customer Care Support, I'd still recommend contacting them as they haven't shared a workaround yet. With their tools, one of our specialists can associate your account on file to the said investigation so you'll receive all updates via email message.

 

Lastly, I've also included this helpful reference for a compilation of articles you can use while working with us: Help Articles for QuickBooks Desktop Payroll.

 

We appreciate your patience as we're working on this, please let me know in the comments if you have any other questions. Stay safe!

Need to get in touch?

Contact us