I have spoken with Support and they created a ticket on Monday however the issue is not resolved.  They claim it is a software wide issue however a new client was able to be set up direct deposit so it is not a software wide issue.  I must get the 2 payrolls set up direct deposit ASAP they have been waiting over 2 weeks now but continue to receive error something's not right please try again later and it should work.  After trying dozens of times it still doesn't work.