Thanks for joining in this conversation, @faogsec, @marifreese. As an insight, you have the option to turn on the auto pay and file in QuickBooks Online Payroll Core. 

If you have turned this option on, we'll pay and file for you. Then, you can view and print copies of your W-2s starting January 13. We also mail the W-2s directly to your employee's home address. 

Your employees can also see copies of their W-2s online if you've set up QuickBooks Workforce. 

However, if it's turned off, you pay and file it manually. You also need to print and send the W-2s to your employees. Per the IRS, the W-2s need to be postmarked by February 2 and received within 7 business days after the postmark. 

For more insights, you can check out this article: Does QuickBooks file and deliver my W-2s?.

Let me know if you have additional questions. We're always delighted to assist.