I appreciate your time posting here in the Community, @userdh1.

Let me guide you with uploading the form successfully.

To start, you'll want to check your To-Do list. This provides important reminders of the tasks you need to do (pay taxes or file forms).

Otherwise, I encourage you to contact our support again. They have the right tools to help you submit the form.

Here's how:

1. Log in to our  QuickBooks Online test drive.
2. Go to the Help (?) menu at the top right.
3. Enter your concern, then select Let's talk.
4. Click Contact Us to connect with a live support agent.
5. Select Get a callback from the next available expert.

Lastly, please open this article to take note of our support and additional guidance: Support hours and types. 

Don't hesitate to leave a comment below. The Community is always free to lend a helping hand. Have a wonderful rest of the day.