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Replying to:
BettyJaneB
QuickBooks Team

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I appreciate the steps that you've taken to get this alignment issue sorted out, @BNT.

 

I've got other troubleshooting steps to provide to help fix the alignment of your 1099-NEC form so you can print it successfully.

 

Let's utilize the QuickBooks Desktop Tool Hub. This tool can identify and resolve program-related issues in the system like the one that you've encountered. 

 

To do that:

  1. Close QuickBooks.
  2. We recommend you download the most recent version (1.4.0.0) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop).
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.

For complete details on how to perform this process together with some visual reference, please see the link attached: Fix common problems and errors with the QuickBooks Desktop Tool Hub.

 

However, if the problem continues after performing this procedure, I recommend contacting our Customer Care Team. They have the tools available to securely remote into your computer and verify the root cause of this matter.

 

I've included the steps to contact support below:

 

1. Open QuickBooks. 

2. From the Help menu, choose QuickBooks Desktop Help

 

 

3. Type Contact Us in the search box. Then, click on Contact Us at the bottom. 

 

 

4. Select the way you wish to connect with support (Chat, Call back, Etc.).

 

Feel free to let me know if you have further questions or concerns. You can reach out to the Community any time. Take care!

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