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sherylc
Level 3

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My Employee cannot "reset" his password to his Workforce.  Unfortunately, he owns a new phone with a new phone number... so when he resets, whatever phone number he entered when signing up with Workforce is either useless, or the reset link is being given to an unauthorized person who now has that phone number.

 

There is no "Revoke Access" on the Payroll/Employee/Personal window on my QB desktop, nor are they located on the other tabs.  

 

I am also unable to "Reinvite" to reset my Employee's access to his Workforce on the iCloud Services like I used to a year ago.

 

Is there a Plan C?

 

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