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Replying to:
Candice C
QuickBooks Team

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Hey there, @suzymassel17

 

Thanks for joining in on this thread. This isn't the impression I want to leave you with. It's my priority that you're able to get your vendor payment accounts mapped. 

 

Using the Verify and Rebuild tool can help eliminate these types of glitches in your product. Don't worry. It only takes a few easy steps. 

 

Here's how: 

 

Verify

 

  1. Go to the Window menu. 
  2. Select Close all
  3. Choose the File menu. 
  4. Hover over Utilities
  5. Pick Verify Data

 

Rebuild

 

  1. Go through steps 3-4 from above. 
  2. Hit Rebuild data
  3. Click OK when prompted to backup your company file. 
  4. Once the backup finishes, the Rebuild tool will start. 
  5. Press OK when you get the message, "Rebuild has completed." 

 

Afterward, make sure you're updated to the latest payroll update (22101) and try the steps again to map the vendor payments account. Here are a few articles that can provide some helpful information: 

 

 

I hope this helps. If you have any other questions, let me know. I want to make sure you're able to get back to running your business. Wishing you and your business continued success!

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