Thanks for joining the thread and following the steps that were shared above, @Maria GSRLLC.
I've got some info on how to print your employee's W-2 in QuickBooks Online Payroll Core.
The steps to print your W-2s depend on if you chose to have us pay and file your federal and state payroll taxes for you, or if you opted to pay and file them yourself.
Since your autopay is turned off, you can follow these to print the form:
- Go to Taxes and select Payroll Tax.
- In the Forms section, select the Annual Forms.
- Choose either All Employees or a specific employee name from the dropdown.
- Select W-2, Copies B, C & 2 and choose the appropriate filing period from the dropdown.
- Click View to open Adobe Reader in a new window, then select the print icon on the Reader toolbar and finish the steps by clicking Print again.
If you're unable to see the Forms tab, you can go back to this thread and share some screenshots. This way, we can check your view in the Payroll Tax menu.
You can also reach out to our Payroll Support Team so they can provide you further assistance in the W-2.
For more details in the printing and filing of your forms, please check out this article: How to print your W-2 forms in QuickBooks.
In addition, If you've invited your employees to use QuickBooks Workforce, they can view and print their own W-2 copies too.
I'm just a reply away if you have other questions with the QuickBooks Online Payroll. Just add the details of your concerns in this thread and I'll help you out.
