Hi there, @pipeman.

Thanks for joining this conversation. I'm here to help make sure this is taken care of.

Just to confirm, have you already tried repairing Microsoft Office? If so and you're still getting the same issue, it'll be best to contact our Payroll Support Team this time. They have tools such as screen-sharing that can check your account and further investigate this issue.

Here's how to reach them:

1. Go to http://payroll.intuit.com/support/contact/.
2. Choose your Payroll Subscription type.
3. Select Taxes.
4. Click on the View Contact Info button to get their update contact number.​​

That should point you in the right direction. Please let me know how it goes after contacting them. I'm only a few clicks away if you have any additional questions or concerns. Take care and enjoy your weekend.