I just got off the phone with someone in QuickBooks Payroll and they said they WILL NOT mail out W2's in the mail if you are on Payroll Core. Can you please confirm that this is NOT true? Last year my clients on Payroll Core received mailed W2's. Did something change this year since QuickBooks stopped offering Self Service payroll where people had to mail those themselves? Then everyone who was on Self Service and Enhanced got upgraded to CORE and we were told that everyone's W2's would be mailed out at year end. But then one of your customer service reps just took an hour of my time and then came back and said NO QuickBooks will no longer mail these W2's but will instead send them to Workforce which is what they have always done, but now no mailing? Hopefully, I just spoke to a rep that had bad information. Can you please confirm if clients who had Enhanced or Self Service and were converted to CORE payroll will have their W2's mailed out to their staff? Or not? in January 2021?