Hi there, CaitlinHobbs.

Thank you for posting here in QuickBooks Community. I appreciate you providing the troubleshooting steps you've done to resolve the issue about log into WorkForce.

However, the error "there’s an issue on our end. We’re on it" is currently under investigation. We already submitted a notification about this, and our engineers are now working to fix it as soon as possible.

I suggest contacting our QuickBooks Support Team, so they can add you to our notification list. This will help our engineers determine the number of affected users. You'll also receive an update through email once this has been resolved. 

Here's how to contact them:

1. Open your QuickBooks Account.
2. At the top right, click the Help icon.
3. Type unable to log into the WorkForce in the Type something field.
4. Click I still need a human.
5. Hit Contact us.
6. You'll be routed into the How can we help? page. Then, select how you want to contact them and fill in the information.

You can browse this article to learn more about the different types of support we offer at Intuit and its availability: Support hours and types.

Please refer to this article to see different information on how you can view your paychecks, W-2s, and other employment info such as your home address and bank account info through QuickBooks Workforce: View your paychecks and W-2s in QuickBooks Workforce.

Keep me posted about this or if there's anything else I can help you with. I'd be happy to offer further assistance. Have a good one.