Hello, vholloway.

I also don't want an issue to become recurring, and I expect the support people would be there every time I need help. I want to turn the tables around and help you resolve the error code 9000. 

I checked our system and we don't have any reported issue about the error code 9000 when submitting payroll. The error is usually caused by an internet connection issue. This is why it resolves itself and reappears again soon after. There are other causes for this as well: 

• Invalid security certificate.
• Sending in multi-user mode.
• A network time-outs that prevents the program from accessing the server.
• General Internet connection issues.
• Internet security and personal firewall software settings.
• Incorrect system date and time properties.

For this recent instance of the error code, have you tried updating the program and your payroll tax table? The updates help resolve error codes such as this. If you don't have the updates yet, please check these articles for the steps (payroll and program updates are separate): 

• Get the latest payroll tax table update
• Update QuickBooks Desktop to the latest release

After getting the updates, reboot your computer. Afterwards, submit your payroll again. 

If it still persists, I recommend flushing your DNS (Domain Name System) cache. This might contain outdated data that prevents QuickBooks from accessing the internet properly. Here are the steps to do this:

1. Click Start, then choose All Programs.
2. Select Accessories, then click Run.
3. In the run box, type CMD.
4. In the Command Prompt window. type ipconfig /flushdns
5. Press Enter.

More troubleshooting steps can be found in this article: Troubleshoot Payroll Service Server Error or Payroll Connection Error.

After running and submitting your payroll, you can check out the articles in the Taxes topic if you need help managing your taxes and liabilities. 

Currently, we're handling a large volume of contacts during this tax season. There will be delays when you reach out to our phone support. 

I want to address other concerns you might have for QuickBooks Desktop or your payroll service. Please visit this thread again if you have more questions.